AGCO fines Casino Days CA$54,000 for deceptive bonus practices

18 June 2025 at 5:32am UTC-4
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The Alcohol and Gaming Commission of Ontario has issued a CA$54,000 (US$39,400)1 CAD = 0.7301 USD
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penalty to Well Played Media, the operator of Casino Days, for offering a deceptive welcome bonus, which incited high-risk behavior.

The penalty follows an investigation into a player’s complaint that Casino Days had confiscated over CA$8,500 (US$6,210)1 CAD = 0.7301 USD
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in winnings.

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The regulator investigated a CA$2,000 (US$1,460)1 CAD = 0.7301 USD
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welcome bonus offer on the site and found that to access the full bonus, players needed to deposit CA$2,000, (US$1,460)1 CAD = 0.7301 USD
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and wager CA$70,000 (US$51,100)1 CAD = 0.7301 USD
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within seven days. Players also had to make individual wagers of CA$5 (US$4)1 CAD = 0.7301 USD
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or less and fulfill all conditions within the specified seven-day timeframe.

The regulator said that several key terms were not adequately disclosed and were buried within multiple website links. The regulator’s analysis found that to win the full bonus, an average player might lose around CA$3,640. (US$2,660)1 CAD = 0.7301 USD
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Under Ontario’s igaming standards, operators are strictly discouraged from offering bonuses that promote high risk gambling or mislead consumers through inadequate disclosure of terms. Promotional offers can be advertised but must be reasonably attainable without huge losses to the players.

The Alcohol and Gaming Commission of Ontario emphasized that these regulations are in place to support a safe and regulated gambling environment.

Ontario is currently Canada’s only live regulated online gaming market. In April, the sector recorded CA$313.3 million (US$229 million)1 CAD = 0.7301 USD
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in non-adjusted gross revenue, a 6% month-on-month increase.

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Charlotte Capewell brings her passion for storytelling and expertise in writing, researching, and the gambling industry to every article she writes. Her specialties include the US gambling industry, regulator legislation, igaming, and more.


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